FAQ

SHIPPING POLICY

Please allow 1–4 business days for our team to thoughtfully process and prepare your order. Once shipped, allow 3–7 business days to receive package. Delivery times may vary based on your location and carrier conditions. Once your order is handed to the carrier, delivery responsibility rests with the carrier. We are not responsible for chargebacks/disputes relating to carrier mishaps. However, we are always here to assist you in filing a claim should any issues arise.

 

REFUNDS/RETURNS

All sales are final due to the hygienic nature of hair products. Orders can only be canceled within 2 hours if they have not been processed or shipped. 

Refunds/returns are only offered if a verified mistake was made on Bella Bundles Co.’s side. You must contact us within 48 hours of delivery and provide photos/videos. Products must be unopened, uninstalled, and unaltered to qualify. 

Chargeback fraud will be disputed fully.

 

About Us

Welcome to Bella Bundles Co., where luxury meets authenticity. We specialize in premium raw hair extensions sourced with care, integrity, and a commitment to quality. Every bundle is hand-selected to ensure longevity, versatility, and a flawless, natural look—because you deserve nothing less. From the moment you shop with us, our priority is exceptional customer service. We take pride in guiding our customers, providing honest expertise, and delivering products that exceed expectations every time.